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  1. Phil Davis

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    Aug 11, 2018
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    Phantom 4 pro : Ok ... I don’t have Dji care . Any experience with this situation would be greatly appreciated. Today I hit a cable line sending my drone to its spiraling death into the concrete . Shell is trashed two propeller motors for sure trashed . Gimbal still shows clear but motor noise when I try moving it . My questions : if I send to Dji to fix :
    1) will they pick apart gimbal and fix what’s needed ? Or want to replace whole camera piece ?
    2) if I have a drone to send in to be fixed would it be cheaper fixing my drone or buying a refurbished one ?
    3) anyone know the maximum of what they might charge ? Or have idea of what will be charged from experience?
     
    #1 Phil Davis, Aug 11, 2018
    Last edited: Aug 11, 2018
  2. With The Birds

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    Location:
    Australia
    Perhaps you might post some pics or the damage?
     
  3. AeroMirage

    Joined:
    Mar 11, 2017
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    Location:
    North Carolina
    DJI's basic policy is $65 to diagnose and price a non-warranty repair.
    If you opt to go with the repair, they forego that. If not, pay the $65 and they return it to you.
     
  4. Phil Davis

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    I’m wondering if repair fees ever go over the price of buying a new one . I will get pictures soon as I get to tha casa
     
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