- Joined
- Jun 13, 2015
- Messages
- 217
- Reaction score
- 66
- Age
- 41
You shouldn't have to spend this much time explaining why your ship cracked. DJI knows about it. They should immediately respond to your issue. Not wait, but respond to your complaint. The fact that they don't should say something to you/us about their concern for their customers. C'mon DJI. Some of us are having problems. What are you going to do about them?
I will say that blade strike offered to send me a replacement, which was a good sign. However, I'm at the point now where I want some kind of official response in regards to what they plan to do about this. What are they planning to do so this is no longer an ongoing issue???? If customer loyalty matters at all to them, they will see the importance in doing this.