Phantom 4 Pro V2

Joined
Jun 4, 2020
Messages
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Age
63
Location
Pensacola, in the Free State of Florida
Hang on,
Long story short, crashed my prov2 in 2019,(waited because of a lot of reasons)

Sent Phantom to Drone Nerds Miami FL, (Bought he drone in "19 from the as refurbished.)
sent it back (7-10-24ish), torque marked the screws, just to see if they'd even open it up. AFTER 2 WEEKS of them having it, they didn't open it up , told me they couldn't repair it "as it was EOL, end of life (didn't even try) I think they powered it up, saw what it was doing and said not only NO but hell no.
Gimbal does a little start up dance and I get an intermittent picture, they told me it needs a new gimbal, ok cool , how much? No go, even offered to sell it back to them cheap, nope, They wanted to charge me shipping and the diagnostic fee(104$) I got a little angry and said no, ( I'm an old Marine, I know when I'm getting the shaft) They sent it back No charge. after nasty emails from them and me, it went all the way up to a V.P. (I have the emails)

I love My Phantom 4 Pro V2 I want it fixed, sent it to them Because they're an authorized DJI repair shop, never expected the crap show clusterfluck it turned into, Im a tech, I can fix it myself with the right parts as long as I know which ones to replace, Need a new one(gimbal)? or ribbon cables, yaw motors etc,?

I have an Auto nano+ with 3 Batteries I can trade for the gimbal I need.
Ebay has the gimbal I need at $400ish but I'm leery of the sellers.

In my mind, Drone Nerds were totally unprofessional , if you could see the 1st emails from them to me it was totally unprofessional .
Please help
 
Sorry to say I have heard this stuff a few times about Drone Nerds.
Actually, from memory I don't remember any buddy posted that they where great.

I ask what really need?
All related to Gimbal stuff to a P4?

Rod .
 
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Reactions: 1EagleDave
If possible open a repair ticket with DJI. After diagnostics you will be offered a like new replacement at a very reasonable cost. I've done it a few times with no hassle and they even cover shipping both ways. Ship drone only, no assesories. In 2 weeks a new one arrives for as little as $200, maybe a little more nowadays. But cheap
PS: you don't even have to be original owner
 
Droneted Pops in out.

Someone posted his video help page on another thread.

Tell recently I caught his name is DroneTed

I will look for that link.

Rod ..
 
I guess the thanks is for the link?
Just checking if I missed something 👌

Rod ...

BTW, if you get help here, you half to help others to get you deposit back. 👍 :)👌
 
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Reactions: Miner_jeff
If possible open a repair ticket with DJI. After diagnostics you will be offered a like new replacement at a very reasonable cost. I've done it a few times with no hassle and they even cover shipping both ways. Ship drone only, no assesories. In 2 weeks a new one arrives for as little as $200, maybe a little more nowadays. But cheap
PS: you don't even have to be original owner
They , DJI fixed for 300 ish dollars and after I paid got the drone back in 2 days!!! Flies like new
 
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Reactions: RodPad
I am watching from a distance. Always glad to help. I have been pretty busy getting ready to move (again)
No problem, sent it back to DJI , took 2 days for them to diagnose and reply what needed done, I paid about $333 and got it back in less than 2 weeks, should have sent it to them in the 1st place but live and learn. Gotta say DJI customer support is top notch!
 
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Reactions: RodPad
Thanks for the advice Roger. After a local quote for $1200 to repair my P4 v2, I took your advice and sent mine to DJI. They assessed it within 2 days. The quote with tax was $400. (The thing took a little dip in the ocean, fried everything). I gladly paid it and now 3 days later have now been notified my unit (a refurb i assume) is being shipped back to me today. You can't complain about that!
 
@Jeffmcguire
You got two posts at the moment.

To me It be cool if you shared the details, and most of all the reverb product.
I have been here for a while. Ocean and even a swimming pool. :rolleyes:
Circuit boards are going to fail.

Start a new thread, if you want to share your details to others.

BTW
Welcome to the forum!!

Rod ..
 
Hi all, I am relatively new to PP. I have a question, I have a P4P v2 and I need to update my IMU but it always gets stuck at 1%.
Any help would be greatly apreciated please.
:)
 

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