Hi everybody!
I tried to upgrade firmware for my Phantom 4 using DJI Assistant PC app but got failed on 72% of progress. After that, I tried to upgrade again but it fails every time. Now, it fails on 0% or on 32% (after reboot aircraft). So, one time 0%, next time 32%... but fails every time. Error code 0002.
Motors can no longer run and emit only pischyaschy sound at intervals of a few seconds, the backlight does not work!!!
I've been recommended to re-install PC app by Online Support Chat staff, and did it, but no effect... still fails.
Also I tried to upgrade it with mobile DJI GO app. On IOS app, it just tells that I have error like (Gimbal cannot receive Main Controller data) and (Gimbal and Main Controller disconnected). On About page it tells that Aircraft version unknown. When I go to homescreen it tells "Inconsistent firware found... slide to update". I slide it, but nothing happens...
Android DJI GO app tells the same thing "Inconsistent firmware.. slide to update"... then I slide and nothing happens too... nothing.
I tried to upgrade it with DJI Assistant app on Windows 10 and Mac OS computers. I also tried to upgrade it with different Internet connections (wired, Wi-Fi), different Internet providers... nothing works. I also tried format SD card (low format) not help.
factory reset fails throw the assistant
I tried to upgrade firmware for my Phantom 4 using DJI Assistant PC app but got failed on 72% of progress. After that, I tried to upgrade again but it fails every time. Now, it fails on 0% or on 32% (after reboot aircraft). So, one time 0%, next time 32%... but fails every time. Error code 0002.
Motors can no longer run and emit only pischyaschy sound at intervals of a few seconds, the backlight does not work!!!
I've been recommended to re-install PC app by Online Support Chat staff, and did it, but no effect... still fails.
Also I tried to upgrade it with mobile DJI GO app. On IOS app, it just tells that I have error like (Gimbal cannot receive Main Controller data) and (Gimbal and Main Controller disconnected). On About page it tells that Aircraft version unknown. When I go to homescreen it tells "Inconsistent firware found... slide to update". I slide it, but nothing happens...
Android DJI GO app tells the same thing "Inconsistent firmware.. slide to update"... then I slide and nothing happens too... nothing.
I tried to upgrade it with DJI Assistant app on Windows 10 and Mac OS computers. I also tried to upgrade it with different Internet connections (wired, Wi-Fi), different Internet providers... nothing works. I also tried format SD card (low format) not help.
factory reset fails throw the assistant