Phantom 3 Professional Not Connecting to Phone – Need Help

[LennyCraft55]

Hi everyone,
I recently tried to use my Phantom 3 Professional again, but I’m having trouble getting it to connect to my phone. I’m not sure which app I’m supposed to use anymore, and I don’t even know what device is considered compatible at this point.


Could someone please help me figure out:

1. Which app is the correct one to use for the Phantom 3 Professional in 2025?
2. What phones or tablets are known to still work well with it?

Any guidance would be greatly appreciated. Thanks in advance!

 

[captainmilehigh]

The DJI GO app is compatible with the Phantom 3 Pro. You can find the app for download on the DJI website. To use the app, you'll need a compatible mobile device (phone or tablet) running iOS 8.0 or later, or android 4.1.2 or later.

Hope this helps.....

 

[LennyCraft55]

yeah, i've tried but there's the "How to connect" button instead of the "camera" button. Currently i've a Galaxy a54, a Galaxy S9/8 and an old Galaxy note but idk if i have to use a different device cuz id doesn't work

 

[Capt KO]

yeah, i've tried but there's the "How to connect" button instead of the "camera" button. Currently i've a Galaxy a54, a Galaxy S9/8 and an old Galaxy note but idk if i have to use a different device cuz id doesn't work

I'm using a Galaxy A53 with DJI GO/GO4/FLY without problems. I believe the android GO app you need is available at DJI Downloads but be just sure it's from an official DJI site not a 3rd party knockoff. I also fly my drones with an iPad mini 5 tablet but getting iOS apps is a bit different. Be sure you have an active DJI account on the device you're using, you should get a prompt when downloading GO. Set up a new account if you can't remember your original one.

 

[brigerdrones]

Hi everyone,
I recently tried to use my Phantom 3 Professional again, but I’m having trouble getting it to connect to my phone. I’m not sure which app I’m supposed to use anymore, and I don’t even know what device is considered compatible at this point.


Could someone please help me figure out:

1. Which app is the correct one to use for the Phantom 3 Professional in 2025?
2. What phones or tablets are known to still work well with it?

Any guidance would be greatly appreciated. Thanks in advance!

I made a video on how to connect with the app, read the description as well

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[LennyCraft55]

I made a video on how to connect with the app, read the description as well

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I saw this video from an another discussion, but when i connect it to the rc i dont have the "Choose an app for the usb device" popup. Can u help me?

 

[crash1sttime]

I saw this video from an another discussion, but when i connect it to the rc i dont have the "Choose an app for the usb device" popup. Can u help me?

Some phones dont show the pop up making it impossible to use, you could try enabling developer options and then enabling ADB mode (google for instructions) to see if that cures it.

Or it could be a cable fault, so try another if not then the module on the back of the controller has failed, you would need someone with the ability to swap parts to determine that though