Phantom 3 4k camera initializes then quits

Joined
Jul 29, 2018
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#1
Need some help. I've used the drone, Phantom 3 4k, multiple times with no issues and it takes great video. I had it in Nashville then shipped it to Austin. When I took it out of the case, the gimble brace was off. The case is metal with foam padding built for the drone. I set up a mission to look at some land I wanted to buy. Connect to my phone, uploaded the mission and everything worked fine except the camera. When the drone powers up, the camera wakes up, lines up, then dies, points at the ground, and there is no video. Drone still flies fine but with no camera it's pretty much useless. Any ideas? There is no telling how much it bounced around while in shipping.
 

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