Pc dosent see phantom

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I got a "new" laptop , downloaded dji win viewer assistan 3.6 and it dosent see the phantom or the controller when I plugged it in to calibrate. Any ideas what I'm doing wrong ?
 

N017RW

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Did you also download the driver s/w?
 

msinger

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You need to install the following:

  • Phantom 2 Vision+ Assistant Software
  • Phantom RC Assistant (for calibrating the remote control)
  • DJI WIN Driver Installer (if using Windows)
This software can be found at:
http://www.dji.com/product/phantom-2-vi ... s/download

After installing the software, do the following:

  • Connect your Phantom to your computer using the mini USB cable. The cable plugs into the Phantom on the opposite side of the battery (under the little white flap).
  • Remove the props from your Phantom (for safety reasons).
  • Turn on the Phantom remote control.
  • Turn on the Phantom (via the button on the battery).
  • Start the Phantom 2 Vision+ Assistant software.
 
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There exist some USB cables that only deliver power (no data wires). Make sure to use one that passes both data & power.
 

msinger

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gth723c, did you follow my exact steps above? If so, I'm assuming you already installed the driver.
 

msinger

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rodyork, or see my post above. The 3rd step is to install the drivers :cool:
 

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