Hi,
I went on vacation to Norway a few weeks back and had a traumatic experience... I chose Norway because I wanted to film its beautiful fjords with my P3P, and 3 minutes into my first flight in Norway, my P3P fell from the sky for no reason. There wasn't any wind, any obstacles, and it was flying fine for 3 minutes until it just started to spin around and fell into the lake... I am assuming it was some sort of engine malfunction for one of the engines. As you will be able to see in the attached video, it was a huge lake and I was not able to retrieve my P3P. I've flown my P3P for over a year in various situations and never had an incident like this. I have a video of the entire flight as well as the flight log retrieved from my phone, so I am hoping to prove that it's not my fault and possibly get DJI to give me a new phantom or some sort of compensation.
Could any experts out there help me prove it is not my fault? I have no idea how to read the flight log and would love to get some advice on how to proceed with DJI.
Thank you in advance.
[Edit 1]: i tried uploading an excel version of the flight log for your convenience (both csv and xls), but the website won't let me upload. Please let me know if anyone needs an excel version, and I'd be happy to send it over!
I went on vacation to Norway a few weeks back and had a traumatic experience... I chose Norway because I wanted to film its beautiful fjords with my P3P, and 3 minutes into my first flight in Norway, my P3P fell from the sky for no reason. There wasn't any wind, any obstacles, and it was flying fine for 3 minutes until it just started to spin around and fell into the lake... I am assuming it was some sort of engine malfunction for one of the engines. As you will be able to see in the attached video, it was a huge lake and I was not able to retrieve my P3P. I've flown my P3P for over a year in various situations and never had an incident like this. I have a video of the entire flight as well as the flight log retrieved from my phone, so I am hoping to prove that it's not my fault and possibly get DJI to give me a new phantom or some sort of compensation.
Could any experts out there help me prove it is not my fault? I have no idea how to read the flight log and would love to get some advice on how to proceed with DJI.
Thank you in advance.
[Edit 1]: i tried uploading an excel version of the flight log for your convenience (both csv and xls), but the website won't let me upload. Please let me know if anyone needs an excel version, and I'd be happy to send it over!
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