Controls were all in default settings.
Call dji Europe, they are slow to answer emails.DJI livechat support wasn't really helpful unfortunately. Took like 15-20 minutes to find out that they can't help because I'm from Europe and I need to send an e-mail instead.
Back to the waiting game... does anyone know how long it usually takes for DJI Europe to respond?
GPS sat count drops from 18 to 13 right when things go wonky...For what it is worth, I had a similar event. Difference is.... I was lucky enough to walk away with the P3P in tack. Here is the video of what happened to me.
You can't get through to DJI. I have tried repeatedly. The phone recording says they are experiencing high call volume, call again later. I would suggest emailing them on their zendesk.Bummer. Contact DJI for sure - they'll want to get at the logs on the P3 I imagine.
On the plus side, at least you were being responsible and not flying in a built up area when it happened. No real harm done.
Where the video stopped, the data stopped logging also. 8.16m
The 1st thing I noticed was there was no compass calibration. Not that there needed to be, I just have the ability to see if one was performed prior to.
Next I saw a warning you received when reaching the max set height, which was not that high.
At this point I went on to see if the data gave any appearance of hitting a tree limb as mentioned in one of your post. While I found no evidence of that taking place, I did begin getting a very good feeling that your aircraft (a/c) had been attacked by a bird. This was based on what I saw in the Pitch data and Height data at the same point and time. The nose of the a/c went downward while traveling forward, and in the same time frame the a/c also climbed nearly .46 meters.
I then looked over everything that would indicate a motor issue and found nothing.
I then paid attention to the pilots flying characteristics with the r/c during the point in which the a/c began to come down.
It was after I went through the tumbling part of the video frame by frame and sync's what I saw there and with the data from the pilots control with the r/c that lead me to the final call.
The final call is the left rear propeller broke. It either broke off in flight, or broke but not completely until contact with the ground......... So now if none of the following took place, then you can go back to the bird attack. 1) If the mentioned Propeller has never had any contact with any surface, ever. 2) If you have never tightened down the propeller with a tool to assist you.
If your answer is NO to 1 & 2, go with the bird. Btw, nothing electrical stood out anywhere that was abnormal until the last 3 lines of data which would equal milliseconds well after the point which the a/c came down.
Thanks for helping to investigate!
It's a no to 1 & 2, the props never got damaged in any way.
The bird attack looks like a possibility, but wouldn't there be a sign of the bird hitting the a/c? If the bird hit the propeller, wouldn't there be at least some blood on the prop? Would definitely be the case if I hit a prop with my hand.
Also looked through the final seconds frame by frame, multiple times, thinking there must have been at least one frame with the bird in it, as the a/c was spinning around so many times. But found nothing.
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