New P3S, can't get video from 4ft.. is it broken?

[dsgnai]

Sorry, newbie and here and I want to make sure I am not missing something before I return it.

All firmware and DJI app updated.
Tried recommended start order.
Tried restarting the drone multiple times.
Using iPhone SE (A9 chip), with cell data turned off, removed my Apple Watch
Moved the phone away from the controller, tried from all sides and watched the antenna video to be sure it is aimed correctly. Rebooted everything multiple times.

It flies fine, takes good pictures and video but I can't get the video to work, near, far, in the air, on the ground... Exactly three times it has worked for about 30 seconds. I even went to the middle of an empty field.. I also get the interference warning and no video.

Is this just how it is now with whatever wifi restrictions or do I have a bad bird? Any other ideas?

Thanks

 

[Dazzauk]

Have you tried re starting the app?

 

[dsgnai]

Multiple times, all the way to reset the app and the phone.

 

[Philltayl]

try an Android device......

 

[dsgnai]

Are some of the devices coded to IOS? I don't understand..

 

[Philltayl]

Are some of the devices coded to IOS? I don't understand..

IOS is Apple, Android is most other devices, except Microshite

 

[dsgnai]

Sorry, yes I understand the different phone operating systems... Are some drones coded to one or the other or does DJI have a history of inoperability with Apple?

 

[RodPad]

@dsgnai ,

Welcome to the Forum!

Yes you need to try a different device, Android or another crApple.

If you still have the same problem, take it back.

View this web sight.
DJI Phantom Accessories & Tips - Phantom Help
Look at mobile device fixes.

Tablets / phones.
Best Tablets/Phones for DJI GO | Phantom Help

Rod

 

[Solly747400]

try an Android device......

That shouldn't matter whether it's Android or Apple.

 

[RodPad]

That shouldn't matter whether it's Android or Apple.

Correct!, but he should try something different.

Rod

 

[Solly747400]

Correct!, but he should try something different.

I totally agree. This would eliminate the device being at fault for some strange reason.

 

[dsgnai]

I tried three devices and no dice... so back it went. It was fun, but I am not rich enough to spend this kind of money for something that doesn't quite work. Thanks for help all!