I bought a Phantom 4 Pro Plus, the controller did not work when it was new in the box, I sent both the controller and drone to Calif. for repair, was finally returned and it still does not work. I am out $2,000., and 6 weeks time and totally frustrated and disappointed in the service with Amazon dot com and with the DJI company.
I turn on the drone [battery, and yes it is fully charged] and I turn on the controller [ and yes, according to the lights it is also fully charged], the screen on the controller says the aircraft is not connected. In the settings it says to calibrate the sticks, which I have done, and still the aircraft is not connected to the controller.
I did a great deal of research when purchasing a drone and this was suppose to be the best. I have found otherwise. Do any of you have any thoughts as to how I can get my money returned or get the drone operational without spending more of my time and money?? Your thoughts and input are appreciated.
I turn on the drone [battery, and yes it is fully charged] and I turn on the controller [ and yes, according to the lights it is also fully charged], the screen on the controller says the aircraft is not connected. In the settings it says to calibrate the sticks, which I have done, and still the aircraft is not connected to the controller.
I did a great deal of research when purchasing a drone and this was suppose to be the best. I have found otherwise. Do any of you have any thoughts as to how I can get my money returned or get the drone operational without spending more of my time and money?? Your thoughts and input are appreciated.