Or you can take the reports as accurate representations of what the claimant experienced. If you and others have not personally experienced relatively low probability events (just like owners of a Galaxy S7), that does not mean that the claimants' reports are not accurate or at least shared in good faith.
I am in no way saying it didn't happen. I'm only pointing out that the sudden and complete absence of further dialog from the "claimant" is suspicious. The level of experience and offers for help are second to none, and yet he remains quiet. At some point (i.e. the third page of posts w/o a reply) a healthy level of skepticism is justified.