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GPC Defect Phantom 3

Discussion in 'General Discussion' started by AirApparent, Jul 21, 2015.

  1. AirApparent

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    Got my GPC backpack and realizes it was
    Ripped on the seam. Contacted them and they're sending new pack without much trouble. Just have to swap foam when I get it. Passing along.
     
  2. Advexure

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    Location:
    Los Angeles, CA
    GPC is always on top of their after sales support. Glad to hear you are receiving a replacement without much trouble.
     
  3. vmp

    vmp

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    My GPC foam was also beat up pretty bad when I got it with the P3 limited backpack. I reached out to them and after reviewing the picture I sent them, they agreed to send me another insert. The new insert came packed with a bunch of their goodies (lanyards, key chains, etc.) which was very nice for them to do.
     
  4. AirApparent

    Joined:
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    Seems like the foam was ok, just have to really look at the pack when it arrives. I can't complain at all. Would definitely buy from them again. I will absolutely trash a company with poor follow-up but feel it's also important to let others know of the positives we experience. Stuff isn't cheap and an informed purchase is usually much more comfortable.
     
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