Like many others on this forum I received my brand new P2V with defective parts and had to return it to the dealer for repairs,
forced to assume the shipping and duty costs, because USA DJI just washed their hands:
"Dear XXX XXX
Thank you for your email.
We feel that we can better assist you through our live support team. Your situation should be able to be worked out with your dealer, even with defective parts out of the box. We want to assist, but there is not much we can do to help lower these costs."
And now I find this: https://www.youtube.com/watch?v=LkQX4vULlZ0
As long as I know, if we open the shell just to check the soldering (supposed to be perfect on a really expensive gadget) we loose the warranty, right?
So, WTF is going on w/DJI quality control? This is happening every day with brand new phantoms, what can we do as unsatisfied customers paying for DJI's lack of quality control?
forced to assume the shipping and duty costs, because USA DJI just washed their hands:
"Dear XXX XXX
Thank you for your email.
We feel that we can better assist you through our live support team. Your situation should be able to be worked out with your dealer, even with defective parts out of the box. We want to assist, but there is not much we can do to help lower these costs."
And now I find this: https://www.youtube.com/watch?v=LkQX4vULlZ0
As long as I know, if we open the shell just to check the soldering (supposed to be perfect on a really expensive gadget) we loose the warranty, right?
So, WTF is going on w/DJI quality control? This is happening every day with brand new phantoms, what can we do as unsatisfied customers paying for DJI's lack of quality control?