Drone Crash in ocean while everything ok

Do you know how cases works in a flyaway?
Am i supposed to get an email requesting logs or everything?
For now no one has contacted me from dji, i have my case number but when i put it on the dji site it shows that it is not existing.
Hoping you can give me some advice.
 

Members online

No members online now.

Forum statistics

Threads
143,543
Messages
1,471,310
Members
105,521
Latest member
tanglefoot