DJI Phantom 3 app problem

Alexandre Tavares · Jan 26, 2016

When I connect the Iphone at the remote controller the inital button "camera" keep going gray (1) and I can't see images from the camera on drone neither control it from the app (2).
I have the 3 Professional and I'm using the Iphone 6s.

(1)

(2)

Grae · Jan 26, 2016

Have you ever managed a connection?

AZChip · Jan 26, 2016

It could be that your remote didn't come shipped already paired with your drone. If you manage the RC connection and reconnect new that may fix it.

-"I may be tall but I want to feel even taller!"

EdOsmar · Jan 26, 2016

When mine did that it was because I forgot to go into settings and set the wifi to the phantom.

AZChip · Jan 26, 2016

EdOsmar said:
When mine did that it was because I forgot to go into settings and set the wifi to the phantom.

Yeah I guess I'm assuming they did the most intuitive part but you may be right lol

-"I may be tall but I want to feel even taller!"

rockydog · Jan 26, 2016

Have you registered your Phantom on the GO app? And have you downloaded the manual and followed the instructions?

Alexandre Tavares · Jan 26, 2016

Yes, I did fly twice before this fail using my smartphone.

rockydog · Jan 26, 2016

Try un-installing and reloading the GO app on your phone.

Dirty Bird · Jan 26, 2016

Have you enabled Wi-Fi on your device & connected to the Phantom's Wi-Fi? The default connection password is 12341234 - You can change the name & password after your initial connection should you so desire.

Alexandre Tavares said:
When I connect the Iphone at the remote controller the inital button "camera" keep going gray (1) and I can't see images from the camera on drone neither control it from the app (2).
I have the 3 Professional and I'm using the Iphone 6s.

(1)
View attachment 41827
(2)
View attachment 41826

mandalay · Jan 26, 2016

Dirty Bird said:
Have you enabled Wi-Fi on your device & connected to the Phantom's Wi-Fi? The default connection password is 12341234 - You can change the name & password after your initial connection should you so desire.

He has a P3P. I don't think it connects via WiFi like P3S. I might be wrong since I don't have one.

Alexandre Tavares · Jan 26, 2016

Dirty Bird, the Phantom professional does not have Wi-fi. I 'm using a USB cable for Iphone.

Dirty Bird · Jan 26, 2016

LOL duh I was in the Standard section & must have clicked in here by mistake. Sorry.

When you power on the controller with the iPhone attached is the phone detecting the controller connection & opening (or asking you to open) the Go app? Have you tried a different USB/Lightning cable?

Alexandre Tavares said:
Dirty Bird, the Phantom professional does not have Wi-fi. I 'm using a USB cable for Iphone.

Alexandre Tavares · Jan 26, 2016

Kkkk... It is okay, Dirty Bird. Thank you for trying to help.

When it was working fine, if I connected the cable, the label "camera", which was gray, instantly became blue.
I tried two smartphones and two cables.