JWarren, had to smile at that one. I don't know anything about DJI other than they make a nice product. They also offer a repair service and from what I read, are pretty generous on warranty repair. When someone sends back a crashed bird, they could be real a$$holes - try getting warranty coverage for a dropped iPhone. But from all I see, they're doing pretty well and trying to work with us. As far as updates, consider how other companies do it. they COULD require us to pay a yearly fee or charge per update (look at Garmin or TomTom) but they're cranking this out to all owners for free.
This is not an inexpensive hobby. I've already replaced one broken Vision Plus with a new one, the first one lasted about three weeks before I did something dumb. Before that, I beat a Vision to death just learning how to fly the darn thing. If I was asked for advice, I'd say buy a Vision first - much more durable than the Plus's gimbal. After 6 months or so, move up to a Plus. There's a lot of learning to do.
I have learned to treat it almost like a real aircraft - check everything before you leave the ground. Don't push your skills too far. For me, a big lesson was learning NOT to 'show off' my new toy to friends and bystanders. When there's people around it's easy to jump ahead, take off too soon or just not pay attention. I know, it's great to hear the oohs and ahhs. But they're taking your attention away, and you're not a 747 driver with 20,000 flight hours. I saw a video a while back where a guy was taping himself while learning to fly his Phantom. At a critical point, he TURNED AROUND to adjust the camera... and it flew away. I'm guessing he didn't wait to get a GPS lock before taking off - which is not hard to do in the beginning when you've got lots to concentrate on. I did it.
I think anyone who claims to be a veteran flyer most likely has a trail of broken machines behind them.