- Joined
- Dec 29, 2016
- Messages
- 82
- Reaction score
- 22
I just had the worst customer service chat with DJI. Had one yesterday with someone real nice that said my order would ship out that day, Jan 2. No tracking number yet, bank account charged, so I went back today. Chatted with "Marjorie" who had no command of the English language what so ever. I'm patient but after 45 minutes and not getting clear answers I asked to talk to a supervisor. She said none was there today but not with those words, more of a broken sentence that I think meant that. 45 minutes and I have no idea where my order is. I'm pretty sure it didn't go out yet.
I'm actually ok with a delay but this CS rep was just horrible.
Sorry for the venting, thanks for listening. Is DJI this bad with customer service?
I'm actually ok with a delay but this CS rep was just horrible.
Sorry for the venting, thanks for listening. Is DJI this bad with customer service?