Ok, so I got a nice email saying that my order for P2V+ from the DJI website will be delayed last week. The said they would arrange shipping by the 25th of April. At the last minute on the 25th I did receive a confirmation that my order had been shipped via email. Today I contacted DHL as tracking information status was "Shipment information received" and I wanted to confirm that it was underway.
So "Shipment information received" basically only means that they have requested a tracking number but DHL confirmed they do not have a request to pick it up yet. Very nice (kinda sounded hot) Australian DHL Customer Service lady said that there is not even an expected pick up date.
I can't do anything to speed this up and I am an inpatient person - but I would just prefer DJI be clear about something I paid a lot of money for and when I can expect to receive it. At this stage it could still be another month away. I can't really make an informed choice to cancel an order if I just keep getting vague messages about the time frame.
My rant is done, hopefully if someone else is wondering what "Shipment information received" means then now you know.
So "Shipment information received" basically only means that they have requested a tracking number but DHL confirmed they do not have a request to pick it up yet. Very nice (kinda sounded hot) Australian DHL Customer Service lady said that there is not even an expected pick up date.
I can't do anything to speed this up and I am an inpatient person - but I would just prefer DJI be clear about something I paid a lot of money for and when I can expect to receive it. At this stage it could still be another month away. I can't really make an informed choice to cancel an order if I just keep getting vague messages about the time frame.
My rant is done, hopefully if someone else is wondering what "Shipment information received" means then now you know.