JCheverie, hope you also received a new Phantom 4, if the serial number does not have an R, it should be a new and not refurbished unit. DJI also sent me a new set of propellers, that was a surprise. Took me about 1 hour to set up the Phantom 4 PRO to my current controller and install all the new updates, everything performed well on the initial flight. My Phantom 4 PRO actually has the camera and gimbal from my crashed drone...surprised me that they went through the effort to remove and replace...all the best to you