Black screen, just dji logo

[BillT2780]

I have a P3P that has been barely use. I haven't flown it in 2 years and when I start it up and connect to my Samsung S22 Ultra the screen for video only shows a black screen with dji logo. I have tried multiple cables and even connected to an iPad and get the same thing. Any help would be appreciated.
I use it mainly to drop fishing line about 100 yards off shore, surf fishing.

 

[tribar]

Download & install the lates DJI GO app
(1667485052550-DJI-GO3_221027-823-20957_go3_official_sec.apk)
from this link:

Download Center - DJI

Learn more about DJI products with specs, tutorial guides, and user manuals. Download the DJI GO app to capture and share beautiful content.

www.dji.com

 

[BillT2780]

I uninstalled and reinstalled the DJI Go app and no change. I ended up removing the SD card and now camera is working. Thanks for the advice.

 

[keiga591]

I have the same problem after not using for a while (6,7 months)
Turn on DJI GO app(iOS), it shows blackscreen with dji logo, gimbal disconnected, compass error
Removing the SD card doesn't work, the AC have two flashing state: red and yellow in succession; green, red, yellow but faster in this state.
I try to move the camera using remote stick and it works
Method tried: replace cable, downgrade RC to 1.9.2 then 1.8.0 but no luck, tried to reinstall AC firmware ver 11.20.00 but after I plug the SD card in, AC does not do anything but flashing green red and yellow rapidly.
Please help me I'm so desperated.

Firmware
App: 3.1.68
AC: 11.20.00
RC: 1.9.3

 

[tribar]

compass error

The AC status lights are explained in the User Manual, page 12.

The onsreen message tells you to move the AC or calibrate the compass.
You didn't write you've done so.

Acoording to the release notes you have to restart both the AC & RC after a firmware update. Otherwise video downlink may be unstable.

also Re-link the aircraft with the remote controller IF they are disconnected.

Documentation download link:

DJI - The World Leader in Camera Drones/Quadcopters for Aerial Photography

As the market leader in easy-to-fly drones and aerial photography systems, DJI quadcopters like the Phantom are the standard in consumer drone technology.

www.dji.com

 

[keiga591]

The AC status lights are explained in the User Manual, page 12.

The onsreen message tells you to move the AC or calibrate the compass.
You didn't write you've done so.

Acoording to the release notes you have to restart both the AC & RC after a firmware update. Otherwise video downlink may be unstable.

also Re-link the aircraft with the remote controller IF they are disconnected.

Documentation download link:

DJI - The World Leader in Camera Drones/Quadcopters for Aerial Photography

As the market leader in easy-to-fly drones and aerial photography systems, DJI quadcopters like the Phantom are the standard in consumer drone technology.

www.dji.com

I have tried to take off without image previously (Attitude flight mode) and it takes off normally (calibrated compass)

The problem is the RC show no image on DJI GO app, it is suppose to have "No image transmission" warning but it don't, I have tried to relink but it doesn't fix it, SD card showing 0 MB but I can read the SD card normally using a USB reader