Battery shows full charge but Go App shows Batt. Error

[Phantomsphere]

Connections are clean, no damage to charger or battery. Other battery works fine?
Can this problem be resolved or has battery failed? Go App shows Battery Error at start up?

 

[msinger]

Check if your battery firmware needs to be updated. Start at step #21 here.

 

[Fred Guernsey]

Get it too; goes when the battery is warmed up to 20c - Santa brought me one of these

Sent from my iPhone using PhantomPilots

 

[Phantomsphere]

Connections are clean, no damage to charger or battery. Other battery works fine?
Can this problem be resolved or has battery failed? Go App shows Battery Error at start up?

Now startup message reads battery error. In the go app message
Now reads "invalid battery" as though it was not a DJI battery? I remember seeing " inconsistent firmware detected"
message once, then battery error ,now Invalid battery.

 

[Phantomsphere]

Get it too; goes when the battery is warmed up to 20c - Santa brought me one of these

Sent from my iPhone using PhantomPilots

Nice , a battery warmer

 

[msinger]

I remember seeing " inconsistent firmware detected"
message once

Are you able to get that message to come back? Try waiting at the DJI GO start screen for a while to see if it pops up again. If it does, upgrade the firmware when prompted.

 

[Phantomsphere]

Are you able to get that message to come back? Try waiting at the DJI GO start screen for a while to see if it pops up again. If it does, upgrade the firmware when prompted.

I'll try and see if message comes up again. I don't think battery is bad just needs updating. My Air 2 downloaded the DJI Go 4 app. but don't know why battery didn't update when P4 updated?
Thanks for your help in trying to resolve issue .
Phantomsphere

 

[msinger]

don't know why battery didn't update when P4 updated?

If that's your only battery, then it was updated along with the Phantom's firmware. If it's a spare battery, then it must be manually updated via DJI GO.