Windows 10 not playing MP4 video files anymore

[Raptorman0909]

I used to be able to play my raw drone files on my desktop running Windows 10 but it no longer does. Just to be clear I'm talking about the H.265 version of MP4. Yes, it never played smoothly using "Media Player" or the "Movies & TV" app but it did play. Actually, it would play in a stuttering manor at about 40% of recorded speed.

So, I suspect that one of the Windows updates borked this ability or perhaps M$ simply deleted the ability to play it and if so they probably did so because it didn't play well. I can still load the file into Premiere Pro and play them but not using either of the aforementioned M$ apps.

I can play MP4 video files recorded using H.264 but not ones recorded with H.265 although until recently it would play the H.265 version -- just in a stuttering manor at about 40% speed.

Anyone know what's up for sure?


Brian

 

[gingerbloke]

I've always used vlc player - seems to play all things you throw at it.

 

[Steve7777]

I don't like the 'forced' updates on Windows 10, which often seem to happen just when I'm about to do some important work with my pc, so I have disabled updates...

However, I chose to do a windows 10 update recently when it suited me and then found that several of my tried-and-tested preferred programs had stopped working. So I rolled it back to how it was before the update (you have 10 days to do this) and then re-disabled Windows Updates.

 

[chalde]

Enable the Hevc plugin in Windows: Get HEVC Video Extension - Microsoft Store

I had the same issue today. Updated Windows 10 to the latest update and my video I just rendered last night stopped working. Was furious. So after a bit of digging, found the solution.

 

[houldsworth1]

Enable the Hevc plugin in Windows: Get HEVC Video Extension - Microsoft Store

I had the same issue today. Updated Windows 10 to the latest update and my video I just rendered last night stopped working. Was furious. So after a bit of digging, found the solution.

Thank you!! I was searching all over for that solution - worked for me!