Video damage.

[franciscofrompanama]

I have problems whit my phantom 4 pro, the image its very bad, have a glitch and freeze, any one knows to resolve this problem ?
https://www.youtube.com/watch?v=jB5wCmWXqVE

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[BigAl07]

Hello and WELCOME to our forum @franciscofrompanama

I can't help you but I wanted to welcome you to our forum It's nice to see members from other countries here on the forum.

Good luck and safe flights

Allen

 

[MotorCycle-Man]

"Honest"........You were flying over all them people and No One Seems to ever Look UP !..wow that's a amazing inside flight for sure....My self i don't think i'll ever do that though ! and IF that drone is under warranty.......I think its un fixable By you and you need to contact Dji and send it back with a video link so they can see whats going on....thats a bad camera.for sure...let US know what you end up doing.

 

[franciscofrompanama]

Hello and WELCOME to our forum @franciscofrompanama

I can't help you but I wanted to welcome you to our forum It's nice to see members from other countries here on the forum.

Good luck and safe flights

Allen

Thank you for the good vibres, this problem whit my drone its very rare, I hope to find a solution and not buy another gimbal for my p4p.

 

[franciscofrompanama]

"Honest"........You were flying over all them people and No One Seems to ever Look UP !..wow that's a amazing inside flight for sure....My self i don't think i'll ever do that though ! and IF that drone is under warranty.......I think its un fixable By you and you need to contact Dji and send it back with a video link so they can see whats going on....thats a bad camera.for sure...let US know what you end up doing.

Thanks for your words, I have to send it back to dji for sure, I thing the same as you: it's a camera problem, but the drone its perfect, don t have crash or anything else.

 

[BigAl07]

Thanks for your words, I have to send it back to dji for sure, I thing the same as you: it's a camera problem, but the drone its perfect, don t have crash or anything else.

Sending it back and letting DJI figure it out is by far your vest option since it seems to be a rare problem.

Good call

 

[franciscofrompanama]

Sending it back and letting DJI figure it out is by far your vest option since it seems to be a rare problem.

Good call

"Honest"........You were flying over all them people and No One Seems to ever Look UP !..wow that's a amazing inside flight for sure....My self i don't think i'll ever do that though ! and IF that drone is under warranty.......I think its un fixable By you and you need to contact Dji and send it back with a video link so they can see whats going on....thats a bad camera.for sure...let US know what you end up doing.

Hello friends, I resolve the problem whit a new ribbon cable, I charge this part and the drone works perfect!!!