Unable to record video

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So I got a new phantom 3 standard for Christmas and it fly's perfectly fine and I have a video feed but I cannot record any video or take pictures. the camera controls are grayed out and the camera settings are the same. Any ideas on whats wrong?

Sent from my VS987 using PhantomPilots mobile app
 

Oso

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So I got a new phantom 3 standard for Christmas and it fly's perfectly fine and I have a video feed but I cannot record any video or take pictures. the camera controls are grayed out and the camera settings are the same. Any ideas on whats wrong?

Sent from my VS987 using PhantomPilots mobile app
Welcome to the forum.

Don't be mad at me for asking, but do you have an SD card inserted?
 

Oso

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Have you already reinstalled the app?

Also, maybe the guys in the P3S forum might have more ideas for you.
 

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