Struggling with an Essential Step

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My buddy just gave me his Phantom 4 as he no longer flys it but I am having issues getting the application/ controller to connect to the drone. I have downloaded the app and registered, I even updated the firmware, but no luck. I am using the DJI Go 4 app and when I enter the device I get a "device not connected" notification in the top left corner. Any suggestions?
 

ianzone

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Is this what you see
Screenshot_20191108-112617.jpg
....do you have USB from remote to device conected.....what colour your remote lights,,nice and green,,,if you have red and green try relink
 
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Capt KO

Capt KO
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Is the led on the remote green? Probably not. Follow the linking procedures between remote and drone. When green, connected, Go Fly.

 

Capt KO

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Drone battery or remote battery? I assume it was the remote. Glad you solved it.

If you get a chance add "solved" to your title. Take care
 

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