Rotorpixel gimbal for Phantom Vision
- Thread starter Shrimpfarmer
- Start date
No tracking number nothing tried emailing no response I even found a phone number for Keri tried calling this morning but all I got was a voice mail , it was him on the voice mail anyways, don't really know what to do my credit card company said give him till Monday to give a tracking number then should I proceed with a complaint for an investigation don't want to wait to long and find out there's nothing I can do cause it's a lot of money
Sounds good I will definetly let you know if I hear anything hopefully we didn't get screwed
Yep, I have the new transmitter and I have always had to hold the gimble wheel up when I start, but that does not work now.
dirkclod
Premium Pilot
Ya sure that that's his # ?
Did you get an answering machine saying his name I looked it up on google and it said he was the owner of rotorpixel
A
And that was the number on the page i was looking at even said how long they have been in business
http://www.scamadviser.com/check-website/rotorpixel.com#
heres the page I was looking at with his phone number on it if anyone wants
Also another thing, and I don't mean this in a bad way, you have registered with the RPG site with the right email address haven't you? It's not the first time someone has put the wrong email address in and then complained that he hasn't heard anything.
I don't think Keri will stitch people up, he has sent out loads of gimbals and would have done it to everyone.
I don't think Keri will stitch people up, he has sent out loads of gimbals and would have done it to everyone.
Thought about that as well but I have the right email in there just checked again as I used auto fill to fill in the info and just tried it again email is correct
Hi Cyclone, yes my email is also correct I had received emails from Keri just after I placed my order. I just don't know why he's not returning our mails.
Well been doing some research on Keri Wil on the net to try and figure out why no one is getting emails from him and have discovered a few things, the guy is a pretty busy guy hes also an underwater photographer that just shot some sort of amazing underwater footage of some sort of whales that made him I guess a big deal in the underwater photography world I guess, just in March last month he was in the Domincan taking people on dive trips, so maybe thats why he hasnt emailed but that still no excuse to let your other business (Rotorpixel) go to crap when youve got orders comin in the least he could have did was let everyone know whos ordering whats happening, just thought Id share what I found out with ya
dirkclod
Premium Pilot
Thanks for that Sguiddley and I agree 100% ! Before I did order mine he was on a trip and it said so on the site but he come back and did answer one of my emails but then nothing .Maybe we hear something soon from them 
dirkclod
Premium Pilot
Keri is a Po piece of work, it is a shame that he developed one of the greatest product at the beginning of the Drones explosion, if the Gimbal making would be his priority he would be Millionare by know, vut this is not his priority.
At the beginning when the product was coming out, there were people who place advance orders and were waiting for over 4 months. He jad lot of people that were holding this forum for him and defending his behavior.
One and half year later, still people getting trap under this cloudy business.
Customer service is not important for him, je claims to have personnel working for him, but when he is gone which is very often the operation comes to a hold. Which imply that is one man operation.
I compare his modus operandi to the Chinese customer service concept which is close to none.
Once again, excellent product, bad person representing and managing, it is a shame a a case study for business management.
My greeting ti the old original group whch I don't thnk that they wben exist here any more Pull-Up, gunslinger, fernandez, Geert , weaponshot among others, they used to maintain the group, giving hope and providimg technical advise.
Good luck to those that still purchasing this product, your product will shows soon or later, which is better than neverthis was writing from my telephone, excuse my errors.
Sent from my SM-N900T using Tapatalk
At the beginning when the product was coming out, there were people who place advance orders and were waiting for over 4 months. He jad lot of people that were holding this forum for him and defending his behavior.
One and half year later, still people getting trap under this cloudy business.
Customer service is not important for him, je claims to have personnel working for him, but when he is gone which is very often the operation comes to a hold. Which imply that is one man operation.
I compare his modus operandi to the Chinese customer service concept which is close to none.
Once again, excellent product, bad person representing and managing, it is a shame a a case study for business management.
My greeting ti the old original group whch I don't thnk that they wben exist here any more Pull-Up, gunslinger, fernandez, Geert , weaponshot among others, they used to maintain the group, giving hope and providimg technical advise.
Good luck to those that still purchasing this product, your product will shows soon or later, which is better than neverthis was writing from my telephone, excuse my errors.
Sent from my SM-N900T using Tapatalk
Well that could be the problem then, if he's out filming he's not going to send out gimbals. It may be worth waiting a bit longer for a reply or better still the gimbal.
View attachment 17323 But I want my gimbal back fixed now Cyclone
Love that picture, does make me smile
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