Picture and video download trouble

Joined
Jun 12, 2014
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Did my new firmware update yesterday and today on my first flight,i took several videos and pictures ,i noticed as i was doing so,the minutes and pictures left were counting down on each like they were supposed to . When i got back in, there was nothing on my SD card when i put it in my computer except the bin file from the firmware download! So i turned the phantom back on ,on my kitchen table and took several videos and pictures and it showed that both were counting down again as it is supposed to while doing both ,but once again still nothing on my SD card i even re formatted my card and still no luck! Any suggestions what the trouble could be? i used the same SD card the night before my upgrade and it worked perfect.
 
Joined
Aug 30, 2015
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I can see my videos on dji go, but can't download entire vireos, my videos are all chopped up into small videos? Is that normal
 

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