Phantom vision 2 - green light stays on and two motors dead

Louis Woller · Feb 10, 2016

Can anyone help me please. My P2 just went haywire when i tried to fly it yesterday. This is what happens:
1. It starts having a solid green light after switched on..
2. I manage to get the two front motors to spin but the back two are dead..
Please help me guys, I will even pay for advise!

J Dot · Feb 10, 2016

Hello,
We are going to need more info,
First what happened? Just started out of the blue? Or did it crash?
What lights are solid green? ( front, back,? )
Or can you shoot a video of it starting up?
What have you tried so far?
Have you replaced anything before this happened?
Sorry but without more info, I'm not sure we can help much?

Please let us know, so we can offer better guidance to you, and see if we can get you in the air again!

Take care,
J Dot

Louis Woller · Feb 11, 2016

First what happened? Just started out of the blue? Or did it crash? - no crash, it just suddenly switched off when i was lifting off, was about 7 meters up and i caught it.
What lights are solid green? ( front, back,? ) - the back. not sure if it's green or yellow..
Or can you shoot a video of it starting up? - i changed my phone to a samsung tab 3 for better viewing, it shows connected but then it shows lost signal in a few seconds.
What have you tried so far? - I have reloaded the firmware and calibrated the controller, the back lights are solid green, when you unlock the motors the front ones start to spin and the light under neath them light up to solid red.
Have you replaced anything before this happened? - nothing.
Please see the video:

J Dot · Feb 11, 2016

Yes,
Definitely an issue, can you provide some closeup pictures on your birds motherboard, esc's, wiring, ect.
Have you tried reinstalling the firmware?
Something might have come loose, or broken?

If you can please provide pictures, might show a problem?

Thanks
J dot

Louis Woller · Feb 11, 2016

Hi, thank you for replying. How do i reinstall the firmware?
Here are photos that you have requested.

JackTheTexan · Feb 11, 2016

Louis Woller said:
Hi, thank you for replying. How do i reinstall the firmware?
Here are photos that you have requested.

Do you have something besides a potato to take pictures with?

Just kidding.. Sorry for your misfortune, I'm not gonna be much help.

Sent from my iPhone using PhantomPilots mobile app

jason · Feb 11, 2016

JackTheTexan said:
Do you have something besides a potato to take pictures with?

Just kidding.. Sorry for your misfortune, I'm not gonna be much help.

Sent from my iPhone using PhantomPilots mobile app

Since you are up call me

Louis Woller · Feb 11, 2016

jason said:
Since you are up call me

excuse me?

jason · Feb 11, 2016

That was meant for someone else Louis.

J Dot · Feb 11, 2016

I can't really see anything that jumps out at me, but to reinstall firmware, hook phantom to PC assistant, search for firmware update, then click install.
You need to look at each connection closely for broken solder joints, loose connections, burnt out components ( on circuit boards ) make sure all plugs are tight, and inserted all the way. Look at everything. But try reinstalling firmware, might help?

J Dot