Phantom 4 pro v2 screen frozen in midflight

skyhighfilm · Apr 16, 2019

Hi Guys,
I own a phantom 4 pro v2 today I was Flying my drone taking some photos today when my display froze and was promoted by the screen that it is not functioning do I want to close or wait, I said wait because I didn't want to close the app whilst mid flight. This is the second time it's happened to me, I'm wondering if anyone else has experienced this on the V2 and are you able to still use the return to home function is the screen is frozen?? I was to scared to tryit in case I lost my saved home point, I ended up manually controlling my phantom 4 home and safely landed .
Thanks in advance.

Geoelectro · Apr 16, 2019

Losing the screen (APP) should have no effect on the flight controls. What device are you using for the display? It could be the APP is a little too much for it.

Geo

Ansia · Apr 16, 2019

Close and reopen. This happened to me a few times in the early days of the v1. Rth function will work normally like @Geoelectro said.

Starz · Apr 16, 2019

Had that happen last weekend with a Mavic zoom. I will not provide the distance from home point so as not to upset the drone fuzz, but is was a bit of a pucker moment. No hint of an issue prior to, just gone.
I knew the route back to home was unobstructed, so I sucked in some oxygen and started to tap on some buttons for a restart. Had it all back in 20 seconds. It’s happened a few times in the few years I’ve had the DJI products, and probably will happen again. I fly with those thoughts at all times just for that occurrence. Sh** happens and a little prep goes a long way. Probably stems from my flying ultra-light aircraft back in the early 80’s and surviving a few forced landings. That’s a pucker moment for sure.

Ansia · Apr 16, 2019

Starz said:
Had that happen last weekend with a Mavic zoom. I will not provide the distance from home point so as not to upset the drone fuzz, but is was a bit of a pucker moment. No hint of an issue prior to, just gone.
I knew the route back to home was unobstructed, so I sucked in some oxygen and started to tap on some buttons for a restart. Had it all back in 20 seconds. It’s happened a few times in the few years I’ve had the DJI products, and probably will happen again. I fly with those thoughts at all times just for that occurrence. Sh** happens and a little prep goes a long way. Probably stems from my flying ultra-light aircraft back in the early 80’s and surviving a few forced landings. That’s a pucker moment for sure.

OMGz you flew BVLOS!! We must hang j00!!

On a serious note. I've been there. Those 20 seconds have to be the longest in your life.

Starz · Apr 16, 2019

Never admit guilt! Learnt that from an experienced lawyer years ago.

skyhighfilm · Apr 19, 2019

Geoelectro said:
Losing the screen (APP) should have no effect on the flight controls. What device are you using for the display? It could be the APP is a little too much for it.

Geo

Hi my remote has the built in screen as all the v2 models. It's like the device is too slow.

xspwhite · Apr 19, 2019

skyhighfilm said:
Hi my remote has the built in screen as all the v2 models. It's like the device is too slow.

Maybe somesort of video interference between the remote and the aircraft?

Starz · Apr 19, 2019

skyhighfilm said:
Hi my remote has the built in screen as all the v2 models. It's like the device is too slow.

Not all v2’s have a built in screen. Just like the v1, you have both styles of controller.

skyhighfilm · Apr 19, 2019

Starz said:
Not all v2’s have a built in screen. Just like the v1, you have both styles of controller.

Ohh I didn't know that it must be the plus versions that have the screen.

Ansia · Apr 19, 2019

skyhighfilm said:
Hi my remote has the built in screen as all the v2 models. It's like the device is too slow.

What do you mean to slow? The video feed from the drone has s noticeable lag?

Starz · Apr 19, 2019

skyhighfilm said:
Ohh I didn't know that it must be the plus versions that have the screen.

Correct

skyhighfilm · Apr 19, 2019

Ansia said:
What do you mean to slow? The video feed from the drone has s noticeable lag?

Yes it slow right down to the point it will freeze, then the device says so I want to wait or restart the app. Painful...

Ansia · Apr 19, 2019

skyhighfilm said:
Yes it slow right down to the point it will freeze, then the device says so I want to wait or restart the app. Painful...

Have you tried resetting the OS in the controller?

skyhighfilm · Apr 20, 2019

Do

Ansia said:
Have you tried resetting the OS in the controller?

you mean the Operating System?

tribar · Apr 20, 2019

You don't need a smart device to fly a DJI (consumer) drone, Period.

Ansia · Apr 20, 2019

skyhighfilm said:
Do

you mean the Operating System?

Yes

skyhighfilm · Apr 20, 2019

It

Ansia said:
Yes

It's only new but I'll give it ago. Thanks.

skyhighfilm · Apr 20, 2019

tribar said:
You don't need a smart device to fly a DJI (consumer) drone, Period.

Ok, how do you set your home point still?

JSKCKNIT · Apr 22, 2019

My P4P+ V2 did the same thing when I tried running a screen recorder in the background. I deleted the screen recorder and did a hard reset just to be certain.