Phantom 4 no/weak image transmission signal

[Stevetait]

Hi everyone, thanks for the add. I have a new phantom 4 (to me) that I bought “new in box” from a guy that bought it new from a dealer 8 months ago but never opened the box. So I shortly found out the battery was junk and bought a new one from DJI. Then followed prompts to update firmware and it froze up on 99%. Anyway, when I start it up I get the “no image transmission signal”. So, with some help from a pilot I reinstalled the firmware using Assistant 2 on DJI’s website. It didn’t change anything.

Can anyone here help me figure this out or do I have to send it to DJI??

 

[Deleted member 62848]

Hi everyone, thanks for the add. I have a new phantom 4 (to me) that I bought “new in box” from a guy that bought it new from a dealer 8 months ago but never opened the box. So I shortly found out the battery was junk and bought a new one from DJI. Then followed prompts to update firmware and it froze up on 99%. Anyway, when I start it up I get the “no image transmission signal”. So, with some help from a pilot I reinstalled the firmware using Assistant 2 on DJI’s website. It didn’t change anything.

Can anyone here help me figure this out or do I have to send it to DJI??

Try relinking,,try change transmission channel under HD in settings,,try a other USB cord,(remote to device ),,

 

[Capt KO]

Cables are Not alike. Many don’t cut it for drone use.
Are you using a device that’s approved for use with GO 4?

Welcome.....and enjoy

 

[Stevetait]

I ended up sending it in to DJI, I’ll let you know what they determine.

 

[Capt KO]

I ended up sending it in to DJI, I’ll let you know what they determine.

That’s too bad. Sure it was simple but now you will know, for sure. Stay in touch, interested.

 

[Stevetait]

That’s too bad. Sure it was simple but now you will know, for sure. Stay in touch, interested.

Hopefully it doesn’t cost me $500.

 

[paolivera]

I'm sorry to tell you that you were scammed, that problem is apparently due to the 3 in 1 board, but DJI does not show up or solve the problem that appears when you do firmware update. DJI SCAMMERS.

 

[Stevetait]

So you’re saying it can’t be fixed?

 

[Stevetait]

Actually, they reported back and are going to cover full warranty with either new or as good as new. Sounds like the scammer isn’t DJI.

 

[paolivera]

Actually, they reported back and are going to cover full warranty with either new or as good as new. Sounds like the scammer isn’t DJI.

Many users did not give an answer ...

Phantom4 firmware update failed problem

Hello. Hello. Yes it’s true it’s a scam (a DJI fail). I had to changed the 3 board to 1 DJI Phantom 4 main board so the firmware worked and I was able to update the phantom 4 dji drone, but still I’m having the image transmission problem and I’m noticing that the problem is with the camera...

forum.phantomhelp.com

 

[Jim Hampton]

Hi everyone, thanks for the add. I have a new phantom 4 (to me) that I bought “new in box” from a guy that bought it new from a dealer 8 months ago but never opened the box. So I shortly found out the battery was junk and bought a new one from DJI. Then followed prompts to update firmware and it froze up on 99%. Anyway, when I start it up I get the “no image transmission signal”. So, with some help from a pilot I reinstalled the firmware using Assistant 2 on DJI’s website. It didn’t change anything.

Can anyone here help me figure this out or do I have to send it to DJI??

You have the same problem I am having with my phantom 4. I bougt mine 3 years ago new.

 

[WillyDrone]

You have the same problem I am having with my phantom 4. I bougt mine 3 years ago new.

Hi Jim : I apparently have this same problem also ,hoping someone has a fix ,although seeing above comments saying that they believe the camera is at fault is confusing as my camera functions fine, just no video to my tablet.? good luck hope we can figure this out.

 

[slpeterson1966]

Hi all, I just started having the same issues a month ago and then again earlier today. I fly a DJI Phantom 4 Pro Ver. 2. I would be able to connect and get the drone up in the air, but as soon as I flew only 50-75 feet away from the take-off location I started getting aircraft transmission lost and camera transmission, and gimbal control errors. Is there a software update that I may need to do with the remote controller?

 

[Meta4]

Hi all, I just started having the same issues a month ago and then again earlier today. I fly a DJI Phantom 4 Pro Ver. 2. I would be able to connect and get the drone up in the air, but as soon as I flew only 50-75 feet away from the take-off location I started getting aircraft transmission lost and camera transmission, and gimbal control errors. Is there a software update that I may need to do with the remote controller?

That doesn't sound like a software problem.

 

[AhhCrap2020]

Thought I read somewhere that latest firmware cause this. Have you tried downgrade?