Phantom 4 Flyaway and Crash--Help?

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Aug 6, 2016
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Good afternoon,

Yesterday I began to fly my P4 and lifted it off the ground and it just took off on a random fly away full speed up and went over 1 street then crashed. It would not allow me to take control. I was freaking out. None of the body was broken, but the battery came out and part of the battery case cracked. Luckily, I had a 2nd battery but now when I turn it on, it just beeps about every 4-5 seconds. I have NO idea what happened. Has anyone had this experience? I tried plugging it in to reset to factory defaults, but it will not allow me too. The P4 is about 4 months old and I have flown 20 or so flights. Any help? Advice? Thansk
 
It would be helpful if you could post a video of what you're describing.
 

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