P4P Reair Help!!!

[B-man]

posted in p4p but figured it would get more visibility here...

Need help!!! Long story short, crashed my P4P. Sent in my drone and remote excluding batteries, sd, and props. Just got notification that it was repaired and they are shipping it back. It's a different serial number. No surprise. But the repair notice says that gimbal not included in returned items?!?! Someone please tell me they've got this notification and got a complete drone back in the mail. See image below.


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[Great_Lakes]

Seems you should be calling the number on the notification.

 

[Limp Gimble]

They probably just moved it to a working drone which is why it says it's excluded.