- Joined
- May 19, 2018
- Messages
- 4
- Reaction score
- 1
- Age
- 47
Hi all,
First time post for me as I need some advice please. My beloved P4P is 7 months old. No issues until today. Was bringing it back after a short flight in sport mode (plenty of battery left) just bringing it to a hover around 26 feet/8 metres high and it just started tumbling out of the sky before my eyes and crashed onto a wooden deck then bounced into a bush.
Flight log is here
Some pics of the damage:

Camera/gimbal seem OK and all 4 motors still seem to run ok (not that I've taken off) but rear left arm is broken.
No DJI care/refresh but I have the warranty through the retailer (JB hi-fi NZ) which apparently is two years.
Should I approach DJI or my retailer first?
Cheers
Andy
First time post for me as I need some advice please. My beloved P4P is 7 months old. No issues until today. Was bringing it back after a short flight in sport mode (plenty of battery left) just bringing it to a hover around 26 feet/8 metres high and it just started tumbling out of the sky before my eyes and crashed onto a wooden deck then bounced into a bush.
Flight log is here
Some pics of the damage:





Camera/gimbal seem OK and all 4 motors still seem to run ok (not that I've taken off) but rear left arm is broken.
No DJI care/refresh but I have the warranty through the retailer (JB hi-fi NZ) which apparently is two years.
Should I approach DJI or my retailer first?
Cheers
Andy