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Depending on your device, you may want to try disabling hardware decoding in the settings. Other than that, make sure you are connected to internet the first time you start the app, and it should just connect if you are using one of the latest firmwares on rc/aircraft. There is no need to reset usb defaults on iOS.
I think the problem my be that I am using an Inspire with an X5 camera? Will the software eventually support the X5?