Hello all,
Out of the box the camera on my Vision + will not connect with iPhone. Spent two days trying then 2 1/2 hours on hold with DJI...the gentleman tried to help, but said this is a known issue with the app that was just released. He said there is no known fix until an update is available via the App Store. My brand new quadcopter is useless without a working camera. I've tried DJI's suggestions (which they said have not been known to fix the problem) and then upgraded my iPhone.The old app worked fine but they said they don't even have it in LA. Android users have same problem. I'm about to ship it back although it is only two days old...and swear off DJI products. (I do not expect things to be perfect but a flying camera out to have a camera that works!) Any suggestions?
Tried:
•Reinstalling app
•Switch off iPhone radio
•Closing all unused apps
•Rebooting phone
•Swithing off Wifi, etc.
•Every known suggestion from DJI and that I can think of an an experienced iPhone user
Out of the box the camera on my Vision + will not connect with iPhone. Spent two days trying then 2 1/2 hours on hold with DJI...the gentleman tried to help, but said this is a known issue with the app that was just released. He said there is no known fix until an update is available via the App Store. My brand new quadcopter is useless without a working camera. I've tried DJI's suggestions (which they said have not been known to fix the problem) and then upgraded my iPhone.The old app worked fine but they said they don't even have it in LA. Android users have same problem. I'm about to ship it back although it is only two days old...and swear off DJI products. (I do not expect things to be perfect but a flying camera out to have a camera that works!) Any suggestions?
Tried:
•Reinstalling app
•Switch off iPhone radio
•Closing all unused apps
•Rebooting phone
•Swithing off Wifi, etc.
•Every known suggestion from DJI and that I can think of an an experienced iPhone user