I have problems with my PV and send an email to HeliPal where I bought the PV.
Actually I thought they was located in USA? But it came from Hong Kong - Asia To World Group Limited.
Never mind, I got an answer from them today, and here is what they are writing:
keep it as small and light as possible (just like a letter in an envelope) by cheapest airmail. ????
What? I have (with some extras) paid over $2000 and they want me to send it like that???
I will send it back in the original package (of course), but I'm wondering who should actually pay for the transport? I only had it for 10 days or so?
ANd by cheapest airmail, that could take a long time. I'm sure it will be quite expensive but I will send it Airmail express.
Actually I thought they was located in USA? But it came from Hong Kong - Asia To World Group Limited.
Never mind, I got an answer from them today, and here is what they are writing:
I will need the drone, transmitter and wifi extender back to test first.
Please kindly send the drone, transmitter and wifi extender back to us in a small box, keep it as small and light as possible (just like a letter in an envelope) by cheapest airmail. And write down your order number on it.
keep it as small and light as possible (just like a letter in an envelope) by cheapest airmail. ????
What? I have (with some extras) paid over $2000 and they want me to send it like that???
I will send it back in the original package (of course), but I'm wondering who should actually pay for the transport? I only had it for 10 days or so?
ANd by cheapest airmail, that could take a long time. I'm sure it will be quite expensive but I will send it Airmail express.