I cannot get my motors to start,

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It gets a satelite lock by the motors will not start. New batteries all the way around. It was kept in a climate controlled enviorment . Any suggestions?
 
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I am referring to the app on your device, such as your phone or tablet. For example: I use the DJI GO app on my iPad or iPhone. Do you need help to remove and reinstall the app that you use?
 
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Cobra: what are you flying.
P3's use DJI Go while the 4's use DJI Go4.
 

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