G air space.

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I have tried over and over again to fly near G airspace. Many emails to DJI. I have tried their app by posting location and giving them my control serial number. Waiting 24 hours. Does anyone have any ideal why we are having this problem. I have tried multiple controls with different Phantom 4’s.
 
Hello @umpire60 and welcome to the forum.

G airspace? Are you flying as a hobbyist or as a Part 107 operator?

G (GOLF) airspace is wide open to Part 107 operators with no "Authorization" needed and you "shouldn't" need to unlock DJI Go for that airspace.

What exact error message are you getting?

What version of DJI Go App are you running?

What is the location (exact coordinates) you're trying to operate in?
 
Hello @umpire60 and welcome to the forum.

G airspace? Are you flying as a hobbyist or as a Part 107 operator?

G (GOLF) airspace is wide open to Part 107 operators with no "Authorization" needed and you "shouldn't" need to unlock DJI Go for that airspace.

What exact error message are you getting?

What version of DJI Go App are you running?

What is the location (exact coordinates) you're trying to operate in?


Yes I have my Part 107

Cannot take off. Your aircraft has entered an Authorization Zone.
Authorization Zone types: Shelby County.
.Do you wish to apply for Self-Unlocking to access this zone?

Verify User Information Failed. Incorrect input Error code(-1012)

DJI Go 4

N33.17555 W86.77172
 
For the record, the issue is with proximity to he Shelby county airport, which is in class g airspace with class e overriding it at 700’agl. You may wish to contact the airport directly in addition to the recommendation above. They may be able to assist you with unlocking based on your location and intent.
 

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