Drone blocked and with flight restrictions.

[felipe.n]

Okay, I'm new here and I'm enjoying reading about drones. I bought two Phantom 3 Std drones to use on weekends.

The first time I connected them to my phone, the drone and controller were updated with the latest firmware. A few weeks later, both drones malfunctioned. It seems the phone isn't receiving the drone's image. Sometimes they flew fine, but now they only fly in "safe" mode with a limited distance.

What I've already tried that didn't work:

- Reinstalling the firmware, version 1.09. It didn't work, and one drone froze during installation.
- I've tried reinstalling the app.
- Downgrading the firmware.
-format internal card


None of that worked. It's very strange to be able to fly the drone with a 50m limit.

 

[captainmilehigh]

The DJI Phantom 3 Standard firmware:
(v1.9.20, June 2017) focused on enhancing flight safety, updating No-Fly Zone management, and implementing stricter altitude/distance restrictions (30m height/50m distance) if not logged into the DJI GO app.

Key Updates & Features (v1.9.20 and prior):

• Flight Safety: Updated No-Fly Zone management.

• Safety Restriction: If not logged into the DJI GO app, flights are restricted to 30m in height and 50m in distance.

Try logging into the DjiGoapp and see if distance limits are removed.
**You may need to delete the app, and do a fresh install and restart.**

 

[felipe.n]

Olá, obrigado pela sua contribuição.

Tentei essa opção, mas a comunicação Wi-Fi não está funcionando. Nesse caso, não consigo resolver o problema dessa forma. Curiosamente, ambos os drones estão apresentando o mesmo problema simultaneamente.

Existe alguma maneira de reinstalar o firmware antigo através do cartão SD interno?

Via Safari translate:

Hello, thank you for your contribution.

I tried this option, but Wi-Fi communication is not working. In this case, I can't solve the problem this way. Interestingly, both drones are presenting the same problem simultaneously.

Is there any way to reinstall the old firmware through the internal SD card?

 

[captainmilehigh]

Do not mess with the firmware.

Which device are you using (phone, iPad, etc) ?

Does any device see the WiFi signal from the drone? Should be listed as "Phantom____XXXXXX".

 

[felipe.n]

Hello, captainmilehigh.

Yes, the phone connects to the drone's controller. It's an S10 model.

I have flight controls (up, down, left, and right). The controller's LED is red, and I don't have battery or satellite telemetry. The camera images aren't showing up either (this doesn't bother me).

I've read about this problem with other users; the solutions they presented don't seem to be working for me.

 

[captainmilehigh]

• App Compatibility: The Phantom 3 Standard uses the DJI GO app (specifically, the "DJI GO" app, not DJI GO 4 or DJI Fly), which is compatible with Android 4.1.2 or later.
• Performance: The S10 series runs Android 9 or higher, well above the minimum requirement, making it powerful enough to handle the app.

 

[felipe.n]

Understood.

Is there any reason why it only works for approximately 30 days? I used it with the S10/DJ Go V3.1. Same thing as now.

Do you think that by changing the phone I will be able to unlock the beginner mode?

 

[captainmilehigh]

You mention that the RC Status light is red. Are you sure you are linked to the drone ?

 

[captainmilehigh]

https://dl.djicdn.com/downloads/phantom_3_standard/en/Phantom_3_Standard_User_Manual_v1.4_en_0112.pdf

This is the user manual for the Phantom 3 Standard. Suggest you download it. Keep it to reference information as needed.

 

[felipe.n]

Hello.

Regarding the connection between the controller and the drone: I believe it's OK. The LED on the side of the drone is green (indicating connection) and I can control the drone within the safe flight range, even without visibility through the app. The app shows "disconnected" in the upper center of the screen.

I believe the red LED on the controller indicates some problem that I can't identify.

 

[captainmilehigh]

Do you have a second controller?

I think you could eliminate most of your issues if you could just get the GoApp connected to the Drone/RC.

Maybe try to borrow a phone or Ipad, download the GoApp, and then link this new device to the drone......and see if the issue still exists.

 

[Harleydude]

What I've already tried that didn't work:

- Downgrading the firmware.

Which version did you roll the firmware back to that "didn't work?"

D

 

[tribar]

The app shows "disconnected" in the upper center of the screen.

Clean the USB-C port of your S10.
Most likely there is acummulated lint/dust on the bottom of the port preventing the cable plug from going in all the way. Deep enough for charging but not deep enough for data transfer.

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[felipe.n]

Which version did you roll the firmware back to that "didn't work?"

D

Hi Harley. I tried downgrading to version 1.08 and directly to version 1.07. I was unsuccessful in both cases. The installation process starts but doesn't finish. The generated text file indicates that the installation was not completed.

I haven't been able to do further testing due to lack of time, but I suspect the gray flat cable is faulty; I've already purchased a replacement and am waiting for it to arrive.

 

[felipe.n]

Clean the USB-C port of your S10.
Most likely there is acummulated lint/dust on the bottom of the port preventing the cable plug from going in all the way. Deep enough for charging but not deep enough for data transfer.

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Hello Tribar.

The S10 communicates with the Phantom 3 STD controller via Wi-Fi. No cables are used.

 

[Harleydude]

Hi Harley. I tried downgrading to version 1.08 and directly to version 1.07. I was unsuccessful in both cases.

Ahhhh....I misunderstood. I thought that you were successful in rolling back the firmware, but that the rolled-back firmware didn't work.

I haven't been able to do further testing due to lack of time, but I suspect the gray flat cable is faulty; I've already purchased a replacement and am waiting for it to arrive.

That seems like a good next strategy to try.

D