Not new to DJI.. I have a Vision 2 Vision 2 plus and Phantom 3.. None have had anything close to a hard landing.. My Plus has a issue with the SD card not staying in....DJI send it in....My older Vision 2 Camera won't bind with the app...DJI send it in..Both 6 week turn around.. Ridiculous!! Im afraid to fly my Phantom 3 cause I don't want to hear send it in....Just blowing off some steam......