Guys,
I posted about my crash in the P4 section here. One arm cracked and bent. DJI has given me an RMA and instructed me to send it to the NA Repair Center. I have informed them of my intention to pay for the repair. They have responded to three separate emails without answering my two very simple questions:
What is the shipping address of the North American Repair Center? I cannot find it on their website nor via the search function here.
Do I need to send everything (battery, controller, props, cords) or just the drone? Does anyone know the answer to this.
I have also asked on the DJI Forum (after ending up in a nearly endless loop of "set-up new account," "now follow email link to activate account," now do that all again 3 times before it finally works.
Whew.
Thanks for any info.
I posted about my crash in the P4 section here. One arm cracked and bent. DJI has given me an RMA and instructed me to send it to the NA Repair Center. I have informed them of my intention to pay for the repair. They have responded to three separate emails without answering my two very simple questions:
What is the shipping address of the North American Repair Center? I cannot find it on their website nor via the search function here.
Do I need to send everything (battery, controller, props, cords) or just the drone? Does anyone know the answer to this.
I have also asked on the DJI Forum (after ending up in a nearly endless loop of "set-up new account," "now follow email link to activate account," now do that all again 3 times before it finally works.
Whew.
Thanks for any info.