Camera no longer connecting

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I have phantom 3 professional and use samsung galaxy tab A tablet. The picture from camera is no longer seen on screen . Just DJI logo. The camera menu does not work either. Any suggestions as DJI themself not that helpful
 
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I have phantom 3 professional and use samsung galaxy tab A tablet. The picture from camera is no longer seen on screen . Just DJI logo. The camera menu does not work either. Any suggestions as DJI themself not that helpful
Welcome to the forum. Do you have a screen shot you can share?
 

Oso

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I have phantom 3 professional and use samsung galaxy tab A tablet. The picture from camera is no longer seen on screen . Just DJI logo. The camera menu does not work either. Any suggestions as DJI themself not that helpful
Welcome!

Perhaps you’ve seen in your research that no image transmission is a relatively common issue that plagues P3Ps.

A couple of years back, @quaddamage put together a frequently referenced troubleshooting chart to which we routinely direct people. Perhaps it will help in your case. Good luck!

 
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I have phantom 3 professional and use samsung galaxy tab A tablet. The picture from camera is no longer seen on screen . Just DJI logo. The camera menu does not work either. Any suggestions as DJI themself not that helpful

Seems there are quite a few with this issue including myself
 

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