JK .. if you took the time to read the thread properly you would realise that the issue is closed and the OP had a very positive outcome is satisfied.
I'm not going over it all again because it's already there in the thread .. if you bother to read it.
It's not about free speech at all ... it's an issue of our forum guidelines ... you have read those?
Here's what the forum guidelines say about free speech:
About the First Amendment and Your "Right to Free Speech"
We believe in the First Amendment of the US Constitution and public freedom of speech. Meanwhile, that right does not infer that others are required to publish your speech. The Phantom Pilots Forum is not a public resource; it is privately owned and we require members to abide by the rules and decisions of our team. If you post outside these guidelines your post may be edited or deleted - this does not violate your public right to free speech.
And here's the forum guideline on vendor complaints that is directly relevant to this thread.
Manufacturer/Distributor/Vendor and Customer Disputes
This forum is not intended to be a mechanism for people to vent frustrations about manufacturers, distributors or sales from private parties. Please settle your differences with the seller, manufacturer and distributors through other means but not through our community.
I expected more from this forum. The Customer service offered by DJI is horrific. We as customers deserve to hear the good and the bad. There is no doubt that they make good drones but their customer service is sad. I have emailed and telephoned and never received even a reply. DJI can do the right thing and if they do i am sure he would also post the positives too. It would be tragic if this great forum stops allowing free speech.
JB .. you expect more ... more what?
FYI this forum is 100% independent of DJI - If you have a complaint about DJI, take it up with them.
The OP had a very positive outcome and posted about it .. read about it in the thread above.
As for free speech, read what I posted above.