Upgrading Firmware P3P

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Our school just received some donated DJI drones, one of them, a Phantom P3 Pro seems to work well, fly's nicely, gimbal works and camera records in 4K but you can't see any video in the DJI Go app.

One of the students was certain its a firmware issue so he set out to upgrade the firmware. Long story short he couldn't upgrade it. So I upgraded to the latest version of the Go-App on the iPad mini. Then I tried to upgrade the controller but when I click on the status bar, then click on the overall status, there's nothing there.

Also, after launching the GoApp it gave me the option in the drop down to chose Phantom 3 Professional but after clicking on the "camera" button it only give the the option for the Phantom 4 and there's no longer a drop down.

We'd really like to get this drone working, any help would be appreciated.
 
Try this: 1. Turn off all, quad, transmitter and cell phone/ tablet. 2. Turn on cellphone or tablet, turn on transmitter and connect smartphone to transmitter by usb cable. 3. It should ask you something, click ok if it doesnt work, go to app and find phantom 3 pro, but dont click it to camera. 4. Turn on quadcopter - dont forget to remove gimbal protectors. Then you should have option "camera' on your device. Click and thats it

Sent from my SM-T800 using PhantomPilots mobile app
 
Thanks for the replies.

Yes the iPad mini was connected to the internet. Is there a similar way to downgrade the Go-App for iOS?

myst1cal, I will try your suggestions tonight or tomorrow when I get back to the classroom. Thanks
 
Thanks for the replies.

Yes the iPad mini was connected to the internet. Is there a similar way to downgrade the Go-App for iOS?

myst1cal, I will try your suggestions tonight or tomorrow when I get back to the classroom. Thanks
Go download apple
 
This is very discouraging. In the status bar it reads "No Image Transmission Signal" with no video signal. On the overall status drop down it reads "Aircraft Update Error, Retry following instructions carefully.

The card reads:

Result: Success.

========== 2014.01.01 00:00:14 remo-con disconnect======
Packet: P3X_FW_V01.04.0010.bin
Upgrading ...

========== 2014.01.01 00:00:15 remo-con disconnect======
Packet: P3X_FW_V01.04.0010.bin
Upgrading ...
Result: Success.

========== 2014.01.01 00:00:13 remo-con disconnect======
Packet: P3X_FW_V01.09.0060.bin
Upgrading ...
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:14 remo-con disconnect======
Packet: P3X_FW_V01.09.0060.bin
Upgrading ...
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2016.11.01 14:33:25 =====================
Packet: P3X_FW_V01.09.0060.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:14 remo-con disconnect======
Packet: P3X_FW_V01.09.0060.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:14 remo-con disconnect======
Packet: P3X_FW_V01.09.0060.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:14 remo-con disconnect======
Packet: P3X_FW_V01.09.0060.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2016.11.01 15:53:02 =====================
Packet: P3X_FW_V01.09.0060.bin

========== 2016.11.01 15:58:21 =====================
Packet: P3X_FW_V01.09.0060.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3X_FW_V01.09.0060.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:13 remo-con disconnect======
Packet: P3X_FW_V01.09.0060.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2014.01.01 00:00:12 remo-con disconnect======
Packet: P3X_FW_V01.09.0060.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2016.11.01 16:37:06 =====================
Packet: P3X_FW_V01.09.0060.bin

========== 2014.01.01 00:00:14 remo-con disconnect======
Packet: P3X_FW_V01.10.0090.bin
Upgrading ...
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2017.01.06 21:55:59 =====================
Packet: P3X_FW_V01.10.0090.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2017.01.06 21:57:47 =====================
Packet: P3X_FW_V01.10.0090.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

========== 2017.01.06 22:02:26 =====================
Packet: P3X_FW_V01.10.0090.bin
Result: Failed.
Reboot the aircraft and try to upgrade the firmware again.

I tried upgrading the controller with the same memory card but it doesn't do anything. I tried upgrading the firmware again but it didn't work.
 

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