DJI CARE PROGRAM..Getting frustrated with DJI.. my P4 had a camera motherboard fail last fall.
I sent it for repairs, they changed out the motherboard and replaced some of the plastics because of normal tiny cracks etc. For some reason they replaced my R/C with a new unit. They said it was tested in their last correspondence. Upon start up the new remote was not paired with the R/C, so much for being tested..
Now the problems begin.. I followed the instructions and paired the units, then l calibrated the joysticks, compass updated the firmware and got ready to fly. Upon launch l again had the red light and beeping R/C, again l calibrated everything.. no more beeping.. upon takeoff the P4 takes off and starts flying away without any inputs from the sticks.. l quickly got it under control by stick handling it to the ground. I again recalibrate the R/,.. this time l watched carefully where the sticks returned to in the display and found my right stick was showing 23 and the rest stayed at 0.. l once again contacted DJI and once again it was on its way back for #2 repair..
So now it's come home back from DJI, they changed out the motors and tested it... well guess what..
Same R/C and same problem.. if I flick the stick it returns to zero most times.. Once again l contact DJI and now they want to repair the R/,C once again.. buy the time my remote comes back my warranty and DJI Care program will be over.. and l have lost over 9 weeks of use while these issues have gone on.. l am at a loss at this point.. any suggestions?
I sent it for repairs, they changed out the motherboard and replaced some of the plastics because of normal tiny cracks etc. For some reason they replaced my R/C with a new unit. They said it was tested in their last correspondence. Upon start up the new remote was not paired with the R/C, so much for being tested..
Now the problems begin.. I followed the instructions and paired the units, then l calibrated the joysticks, compass updated the firmware and got ready to fly. Upon launch l again had the red light and beeping R/C, again l calibrated everything.. no more beeping.. upon takeoff the P4 takes off and starts flying away without any inputs from the sticks.. l quickly got it under control by stick handling it to the ground. I again recalibrate the R/,.. this time l watched carefully where the sticks returned to in the display and found my right stick was showing 23 and the rest stayed at 0.. l once again contacted DJI and once again it was on its way back for #2 repair..
So now it's come home back from DJI, they changed out the motors and tested it... well guess what..
Same R/C and same problem.. if I flick the stick it returns to zero most times.. Once again l contact DJI and now they want to repair the R/,C once again.. buy the time my remote comes back my warranty and DJI Care program will be over.. and l have lost over 9 weeks of use while these issues have gone on.. l am at a loss at this point.. any suggestions?