SD Card Error

IamKhenaanT · Mar 31, 2019

DJI Go App keeps telling me SD card error even though a SD card is not inserted.

LarBear360 · Mar 31, 2019

What happens when you insert a card?

IamKhenaanT · Mar 31, 2019

Says the same thing.
I tried formatting it but it failed

Deleted member 62848 · Mar 31, 2019

IamKhenaanT said:
Says the same thing.
I tried formatting it but it failed

Try format card on device or have you got couple to try to eliminate fault

IamKhenaanT · Mar 31, 2019

I got an 8gb and a 16gb.
Says the same thing for both.

Deleted member 62848 · Mar 31, 2019

IamKhenaanT said:
I got an 8gb and a 16gb.
Says the same thing for both.

Delete app and see if reinstall fix it..but have sd card in when doing this,8 or 16 should work,,good fast reading card what you want,

IamKhenaanT · Mar 31, 2019

Alright, will do

MotorCycle-Man · Apr 1, 2019

BY the way........is this a Drone still under a years warranty.......IF so id contact Dji and send it in for repairs.....some things like ianzone says above might fix it ! But somethings you cant Fix.

IamKhenaanT · Apr 1, 2019

Geodude · Apr 1, 2019

Is it possible that dirt has got on the contacts inside where you insert the SD card? I assume the SD cards you have been using have been used fine in the past?

Andy9 · Apr 2, 2019

What card do you have? Maybe too slow. The Phantom wants to have SanDisc extreme pro. Try it! 4K won't go on slower.

IamKhenaanT · Apr 2, 2019

Geodude said:
Is it possible that dirt has got on the contacts inside where you insert the SD card? I assume the SD cards you have been using have been used fine in the past?

They're brand new

LarBear360 · Apr 2, 2019

Having never seen this error I can only guess you have a hardware failure within the camera. You never provided any history such as new, or used but original owner, bought it off E-Bay, worked before but now it doesn't, crashed lately, etc. And like MotorCycle-Man suggested, contact DJI if by chance it's within a warranty period.

The fact that you get this error with no card indicates to me something is amiss with the contacts. You can try spraying some canned air and/or contact cleaner in there but not unless you're certain there is no warranty.

IamKhenaanT · Apr 2, 2019

LarBear360 said:
Having never seen this error I can only guess you have a hardware failure within the camera. You never provided any history such as new, or used but original owner, bought it off E-Bay, crashed lately, etc. And like MotorCycle-Man suggested, contact DJI if by chance it's within a warranty period.

The fact that you get this error with no card indicates to me something is amiss with the contacts. You can try spraying some canned air and/or contact cleaner in there but not unless you're certain there is no warranty.

I had a feeling it would be something like this

Geodude · Apr 2, 2019

IamKhenaanT said:
They're brand new

Sorry I meant dirt inside the slot in the camera where the SD card fits? Obstructing the contacts inside? Canned air sounds a possible idea to shift any debris