Remote is off but still connectable to wifi???

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Feb 7, 2018
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I own a phantom 3, 4K and have had constant issue with the remote console not charging or turning on randomly. However, even though it is off it is connectable to wifi, it won't turn on and has no lights showing. Anyone else have this issue?
 
Exactly, so one would wonder why there are no lights on and its not usable? We have to connect to wifi for hours for it to die, recharge and it works again?
 

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