Phantom 4 Pro external monitor

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New the forum, but I having issues with getting no feed to the video with the monitor I bought through dji. And when loading the dji go 4.0, is says it disconnected. Any troubleshooting to fix this or would I need to send off to DJI?
 

Capt KO

Capt KO
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Hard to understand disconnected. Is Go4 already loaded on device? Shows disconnect when turned on? Are you even linked? Need more info.
 

gfields

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Greetings from Birmingham Alabama, welcome to the forum!
 
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Just a guess but sounds like radio and drone link needs to be reset . DJI has video tutorial for linking
at dji.com .
 
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Which drone and controller are you using with the crystal sky?
How is your controller connected to the CS?
 
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Yes, it’s the Crystal Sky.
I returned 3 CS monitors,1 ultra,2 high briteness,all of them were unrivaled and unsafe to use beyond VLOS,I like flying long distances so it had to go ,IPad pro 10.5 is powerful enough to handle the Go app,you just gotta seek shade for midday flying.

The Crystalsky displays are beautiful in brightness and crispness of the feed but it’s just unreliable
 

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