Phantom 4 pro + camera dial (left side) wheel doesn't work

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Hi Guys! I use my phantom 4 pro + for a month, everything works well accept the camera dial on left side of the RC. The C2 button works well to make the 90 degrees tilt but I can't change the angle between these two positions (horizontal view or vertical view). I upgraded firmware on the aircraft and the RC as well, calibrated the gimbal few times, calibrated IMU, calibrated RC...but still doesn't work. Every time I turn the RC on I have to calibrate it as it's beeping and flashing red, when I start the process I can calibrate the sticks, the beeping stops but can finish the calibration as the camera dial button doesn't work. Once during an update process the dial was working well for few minutes, but after rebooting the system I have got the same problem again...
I would really appreciate your help! Thanks!
 
Sounds like the ribbon cable going to the dial could have an issue.
 
You might check the expo settings in the controller menu. I think you can adjust the sensitivity of the gimbal dial (maybe it got out of whack).
 

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